Internet Issues

Troubleshooting Internet Connection Issues

If you're experiencing slow or no connection to the internet, follow these steps:

1. Check Your Router Status

   • Look at the indicator lights on your router.
   • Ensure all necessary lights are on and that no abnormal lights (such as blinking error indicators) are showing.

2. Restart Your Router

   • Power off the router and unplug it for about 30 seconds.
   • Plug it back in and turn it on.
   • Wait a few minutes for the router to fully reboot and reconnect.

3. Verify Connections

   • Check if all cables are securely connected, including power and network cables.
   • Ensure there are no loose or damaged wires affecting your connection.

4. Test the Connection on Another Device

   • Try accessing the internet using a different device (phone, laptop, or tablet).
   • If the issue persists across multiple devices, it may be a network-wide problem.

5. Move Closer to the Router (For Wireless Connections)

   • If you're using Wi-Fi, get closer to the router to check if signal strength improves.
   • Avoid physical obstructions that may interfere with the signal.
     
     

If none of these steps resolve your issue, please submit a ticket AYM Support for further Assistance.